Privacy Policy
Effective 29/01/2025
At X-Country, accessible from www.x-country.com.au, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not use our website.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
Information that can identify you, such as your name, email address, phone number, shipping address, and billing information, when you:
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Create an account
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Place an order
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Subscribe to our newsletter
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Contact us for support
b. Non-Personal Information
Information that does not directly identify you, such as:
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Browser type and version
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Device type
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IP address
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Pages visited and time spent on the website
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Cookies and other tracking technologies
2. How We Use Your Information
We use the collected information to:
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Process transactions and deliver products or services
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Provide customer support
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Improve our website, products, and services
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Send promotional emails (with your consent)
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Prevent fraudulent activity and ensure website security
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Comply with legal obligations
3. Sharing Your Information
We do not sell, trade, or rent your personal information to others. However, we may share your information in the following circumstances:
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Service Providers: Third-party companies that help us deliver services, such as payment processing, order fulfillment, and website hosting.
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Legal Obligations: When required to comply with the law, such as responding to a subpoena or protecting our rights.
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Business Transfers: In the event of a merger, acquisition, or sale of company assets, your information may be transferred to the new entity.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:
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Remember your preferences
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Track website usage for analytics
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Deliver personalized advertisements
You can manage or disable cookies through your browser settings. Note that some website features may not function properly if cookies are disabled.
5. Third-Party Links
Our website may include links to third-party websites. X-Country is not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.
6. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, disclosure, or destruction. However, no online platform can guarantee 100% security, so we encourage you to take precautions when sharing personal information online.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
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Access your data and request a copy
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Request correction of inaccurate or incomplete data
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Request deletion of your data (subject to legal obligations)
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Withdraw consent for marketing communications
To exercise these rights, please contact us using the details below.
8. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child, we will delete it promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting the revised policy on this page. We encourage you to review this page regularly to stay informed about how we protect your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:
X-Country
Website: www.x-country.com.au
Email: chris@x-country.com.au
Thank you for trusting X-Country with your information. Your privacy is important to us.